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On-Line Booking for Jan through Mar, 2022 :Tour for Secrets of Good Water is commencing Nov. 18, 2021.

On-Line booking for Tour for Secrets of Good Water is commencing at 10:00 am of Nov. 18, 2021. The epidemic control measures will be adjusted on rolling basis. The Booking Operation Handbook  is attached below and will be placed on the Booking Website. The lining for booking is given below: [Link]
 
Flow of Booking:

  • Individual: Please click “Individual Free-Trip” to enter and select the date, time section and quantity. It is required to enter personal information (Name, Tel and e-mail and read the instructions. When things are all confirmed, make online pay (credit card and the booking is completed.
  • Travel Agency” Please click “Travel Agency Group Booking”to enter and select the date, time section and quantity. It is required to enter name of the travel agency, business registration number, contact, tel and email) and read through the instructions. After confirming the acceptance, effect online pay (credit card)  and the booking is completed. It will be followed with qualification review and the one not qualified will be removed from the booking.
P.S. When the booking is made, a Notice of Booking Completed will be received and a Confirm Tour Notice will be received 7 days before the scheduled date and the Notice will be appended with QRCode and Entry Tickets, but if the tour is failed, there will be no QRCode ticket and refunding commended.
 
Instructions:
1.Visitors shall down-load TaipeiPASS APP for real name registration QRCode scanning and MYcode.
2. Visitors shall maintain social distance all the time.
3. Take body temperature, sanitize hands with alcohol and wear face   mask all the time.
4. Visitors shall go into water land in separate lots.
5. Tsaoshan Water Way offers to pot water but not for direct drink.
6. Do not spoil the environment of Water Land and violating this requirement is subject to be punished under Tap-Water Act and Waste Disposition Act.
7. The tour of Tsaoshan Water Way contains 246 steps trail and it is quite slippery in raining day. It is recommended to have walking cane to assist in balancing and prevent fall. Senior citizens, children and  people not free in movement are suggested to take serious consideration.
8. Canteen and umbrella shall be ready and sport suit and shoes are recommended.
9. Tsaoshan Water Way is opened for 3 days in a week, i.e. Friday, Saturday and Sunday, and one session in the morning and in the afternoon and each session accepts 40 persons only. The morning session of Sunday is opened for booking of general public. The fare is NTD400 each (incl. liability insurance). The other 5 sessions is for booking of travel agencies.
10. One travel agent may apply one time in a week; if there is branch of a travel agent  with different business registration number shall be deemed as different ones. 。
11. When a travel agent booked for less than the minimum number, the fare will be charged at the minimum. The minimum is set at 15 persons for Taipei Water Way and 10 for Tsaoshan Water Way.  
12. When total number in a shift booked by travel agents is less than 40, the system will open the number short for booking of other travel agents automatically.
13. After completing booking and fare payment, if a tour is cancelled, fees (handling charge) and penalty will be levied and you are required to log in Secrets of Good Water Tour  Website for refunding formality. 。
 
Fee and penalty are basically on the following basis (the ceiling shall be the fare paid)”
1. Fee (Handling charge):5% of the tour fare amount collected if the tour is cancelled.
2. Penalty:
  a. Individual
1)If the noticed of cancellation is received between 21 to 30 days before departing date, compensation shall be 10% of tour fare.
2)If the notice is received between 11 to 20 days before departing date, the compensation shall be 20% of the tour fare.
3) If the notice is received between 4 days and 10 days before departure date, the compensation shall be 30% of tour fare.
4) If the notice is received between one and 3 days of departure date, the compensation shall be 70% of the fare.
5) If the notice is received on or after the departure date, the compensation shall be 100% of the fare.
2. Travel Agency:
(1) If the tour is cancelled on or before 41st day of departure, date the compensation shall be 5% of the fare.
(2) If the tour is cancelled between the 31 day and the 40th day before the departure date, the compensation shall be 10% of the fare.
(3) If the tour is cancelled between the 21st day and the 30th day, before the departure date, the compensation shall be 20% of the fare.
(4) If the tour is cancelled between 2 days t0 to 10 days before departure date, the compensation shall be 30% of the fare
(5) If the tour is cancelled one day before departure date, the compensation shall be 50% of the fare.
(6) If the tour is cancelled on or after the departure date, the compensation shall be 100% of the fare.。